24 Hour Crisis Line


The Children’s Center, Inc. operates a 24-hour crisis line for runaway and homeless youth and their families. The crisis line is operated by an on-call, crisis response team, supervised by licensed mental health professionals. The crisis response team is available for response to youth seeking support to access safety. Crisis counseling, transportation, shelter, care coordination, family reunification, and or referral to other resources depending on presenting needs. The team is available in areas served by The Children’s Center, Inc. and includes staff and clinical interns on assignment to the organization from graduate programs in Counseling and Social Work. Youth may call the crisis line 24 hours per day to speak to a crisis response team, on-call staff. Staff and youth will determine the safest and appropriate options for the youth and provide support that may include dispatch of the crisis team, for example, in the case of unaccompanied youth.

Project Safe Place is a partnership with the business community and The Children’s Center, Inc. which is licensed by the National Safe Place Network to provide Safe Place sites in areas served by The Children’s Center, Inc. The sites serve runaway and homeless youth and youth at risk for abuse, abandonment, neglect, and exploitation with locations to seek crisis support. Safe Place sites include businesses such as convenience stores with trained staff to respond to youth seeking help by immediate contact of The Children’s Center, Inc. Crisis Response Team. The team will travel to the Safe Place site and determine the most appropriate next steps that may include contacts with child welfare, law enforcement, with parents or guardians, or to offices for care coordination that may include emergency shelter or other options, depending on youth’s presenting needs. Community groups including civic groups, churches, schools, and agencies are provided ongoing outreach and training to familiarize the public with these resources.

Runaway and Homeless Youth Programs in Texas are supported by funding from the United States Department of Health and Human Services, Administration for Children and Families, Federal Youth Services Bureau, Runaway and Homeless Youth Programs